Privacy Policy

This policy explains how Funkaish Connect collects, uses and protects personal information when clients and beauty professionals use our marketplace.

1. Who we are

Funkaish Connect is the controller of the personal information described in this policy. Contact support@funkaishconnect.co.uk with privacy questions.

2. Information we collect

We may collect names, email addresses, telephone numbers, account details, locations, service requests, availability, profile information, qualifications, insurance evidence, communications and introduction records. We also collect limited technical and security information.

3. Why we use information

We use personal information to operate accounts, review professional profiles and evidence, match clients with professionals, send service emails, arrange introductions, provide support, prevent misuse, resolve complaints and improve the service.

4. Our lawful bases

We rely on steps requested before a contract, performance of a contract, legitimate interests in operating and securing the marketplace, legal obligations and consent where required.

5. Who receives information

We share information only where needed with the client or professional involved in an accepted introduction; email, hosting, storage and security providers; professional advisers; and public authorities where legally required. We do not sell personal information.

6. Contact details and profiles

Approved professional profiles may display business and service information but not private contact details. Client details are not public. Relevant booking information is shared only after a professional accepts a request.

7. Retention and security

We keep information only as long as reasonably needed for account operation, safety, complaints, legal obligations and business records. We use reasonable organisational and technical safeguards, although no online service can guarantee absolute security.

8. Your rights

You may have rights to access, correct, delete, restrict or object to our use of your information and to withdraw consent. Contact us to make a request. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

9. Cookies and age

We use essential technology for login, security and core functions. Funkaish Connect is intended for people aged 18 or over.

10. Changes

We may update this policy as the marketplace or legal requirements change. The latest date will appear above.